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Frequently Asked
Questions
What is a calling card?
What are prepaid calling cards?
How do calling card rates compare to my regular service
rates?
Will I be charged for using my calling card from
a payphone?
How will I be billed for my calling card calls?
Will I use a PIN # with my calling card?
Can I use my calling card for national and international
calls?
How do I get a calling card?
Answers
What is a calling card?
A calling card gives you the ability to make a phone call from anywhere:
a payphone, hotel room or another country. Calling cards are issued
through long distance companies. The rates are usually higher than
regular long distance.
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What are prepaid calling cards?
Depending on their per-minute rate, prepaid calling cards can save
on short long distance calls. If you are using one from home or work,
you will probably pay more than using your regular phone service.
Beware that in some cases the company has gone out of business before
the customer has used the full value of the card. Only purchase prepay
cards from a trustworthy, reputable company.
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How do calling card rates compare to my regular
service rates?
Calling card rates are typically higher than regular rates. Calling
card rates vary between carriers and shopping around can save you
money. Typically, the same rate applies for both interstate and intrastate
calling card calls.
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Will I be charged for using my calling card from
a payphone?
Yes. You can make a calling card call from a payphone without using
a coin but there is a surcharge using a calling card from a payphone.
The fee varies between payphones but averages about 35 cents. This
is a Communications Act requirement to ensure that the Payphone Service
Providers are fairly compensated for each call from their payphone.
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How will I be billed for my calling card calls?
Billing varies by carrier but calling card calls are typically itemized
and included in your monthly long distance bill.
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Will I use a PIN # with my calling card?
Yes, a PIN # (Personal Identification Number) will be issued with
your calling card for your security and prevention of misuse of you
calling card.
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Can I use my calling card for national and international
calls?
Yes. The company will provide instructions for using both.
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How do I get a calling card?
Most long distance carriers also have calling card registration and
will take your application on-line. You can also call your carrier
directly. Most carriers offer calling cards free of charge.
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